FAQs

At Kryzencart, we make shopping simple and accessible through our international dropshipping service, delivering products to customers worldwide. When you place an order, we work directly with trusted global suppliers to ship your items safely to your doorstep. Delivery times vary depending on location, with most orders arriving within 7–20 business days for countries like the USA, UK, Canada, and Australia, while other international destinations may take up to 30 business days due to customs or local postal services. Every order comes with a tracking number, allowing you to monitor your shipment until it arrives. To make your shopping smooth, we accept a wide range of payment methods, including major credit/debit cards, PayPal, and secure international gateways. If your order is damaged, defective, or incorrect, our 30-day return policy ensures you can request a replacement or refund, although international return shipping may be the customer’s responsibility. Orders can be canceled or modified within 24 hours of purchase; after that, they are processed and shipped. While international shipping may sometimes face delays due to customs checks or unforeseen events, our dedicated support team is always available to assist you. We also provide free worldwide shipping on selected items and promotions, making it even more affordable to shop across borders. With Kryzencart, you can confidently enjoy the convenience of international shopping, knowing that your satisfaction and security are always our top priorities.